Location is not ready
- Turn on Android Location from Quick Settings.
- Give PathPin precise location permission.
- Move outdoors with a clear view of the sky and wait for GPS ready.
- Disable aggressive battery restriction for PathPin during testing.
Help
PathPin Support
Quick checks for location, compass, Route recording, and saved information.
The arrow looks wrong
- Hold the phone flat and keep its top pointing forward.
- Move away from vehicles, speakers, magnets, reinforced walls, and electronics.
- Calibrate the compass using your device's recommended motion.
- Compare the direction with visible surroundings before walking.
A Route is drifting
- Follow the physical Spots you tagged rather than trusting steps alone.
- Keep the phone in a consistent position while walking.
- Pause at each recognisable Spot and confirm it visually.
- Use GPS guidance again when PathPin reports a reliable fix.
Remove saved information
- Open Return and long-press an individual Pin or Route to delete it.
- For everything, open More.
- Select Privacy & local data.
- Select Delete all local data and confirm.
Contact PathPin
Email support@pathpin.site. For a technical problem, include your phone model, Android version, what you were doing, what you expected, and what happened. Do not send private coordinates unless they are necessary for the investigation.
Before relying on PathPin
Test the app in a familiar, safe place. GPS and compass behavior differs across devices and surroundings. Keep an alternative navigation method when getting lost could create a safety risk.
Review the complete Safety guidance and Privacy Policy.